Personal Information Privacy Policy

Information We Collect

At EcoBlend, we collect specific types of personal information to provide our services in compliance with Indian regulations:

Personal Identification Information

• Full name as per official documents
• PAN (Permanent Account Number)
• Email address and mobile number
• Date of birth

Business Information (For Sellers)

• GST registration number
• Business PAN
• Shop & Establishment license number
• Business registration details

Contact Information

• Shipping and billing addresses
• Pin code and state information
• Alternative contact number
• Business address (for sellers)

Financial Information

• Bank account details for payments
• UPI ID
• Transaction history
• Payment records

Information Usage

• Process orders and facilitate payments
• Verify identity through PAN verification
• Enable GST compliance for business transactions
• Communicate about orders and account status
• Prevent fraud and unauthorized access
• Comply with Indian tax and e-commerce regulations

Data Protection Measures

We implement security measures in accordance with Indian data protection standards:

• End-to-end encryption for sensitive data
• Secure payment gateways compliant with RBI guidelines
• Regular security audits and updates
• Data storage within India as per local regulations
• Access controls and authentication protocols

Information Sharing

We may share your information with:

• Authorized payment processors (RBI approved)
• Delivery partners for order fulfillment
• Government authorities when legally required
• GST authorities for tax compliance

We never sell your personal information to third parties.

Compliance with Indian Regulations

We comply with:

• Information Technology Act, 2000
• Information Technology Rules, 2011
• Personal Data Protection Bill guidelines
• RBI guidelines for payment processing
• E-commerce Rules, 2020